Operations Manager
Degree Level
Bachelor’s degree in the field(s) of business, project or operations management
Experience
- Prior international hotel management experience with quality management certification(s)
- Overseen activities that affect operational decisions and business requirements
- Managed business growth and success of teams
- Responsible for planning of daily operations
- Communicated with all relevant employees to ensure deliverables are met
Planed, scheduled, and reviewed workload and manpower to make sure targets are met on a cost-effective basis - Improved operational management systems, processes and best practices that guaranteed organizational well-being
- Catered to clients’ or personnel’s concerns
- Monitored services standards
- Made sure working environment maintained access to quality equipment
Confirmed health and safety regulations are followed - Perform quality controls and monitor production KPI’s
- Worked towards the achievement of company’s strategic and operational objectives
- Provided guidance to employees
- Obtains adequate knowledge of organizational effectiveness and
- operations management
- Budget development and oversight experience
- Familiarity with business and financial principles and practices
- Working knowledge of budget forecasting and metrics
- Kept track of staffing requirements and hires new talent as needed to correspond with specific duties and skill sets
Key Skills
- Possession of key competencies, including conflict management, business negotiation, organization and decision-making
- Highly organized
- Production and planning skills required
- Ability to manage time and workload effectively
- Excellent communication skills, both written and verbal
- Leadership skills
- Ability to work in a team environment
- Strong problem solving skills
- Strong attention to detail
- Ability to engage and motivate others
- Drive to achieve results
