Operations Manager

Degree Level

Bachelor’s degree in the field(s) of business, project or operations management

Experience
  • Prior international hotel management experience with quality management certification(s)
  • Overseen activities that affect operational decisions and business requirements
  • Managed business growth and success of teams
  • Responsible for planning of daily operations
  • Communicated with all relevant employees to ensure deliverables are met
    Planed, scheduled, and reviewed workload and manpower to make sure targets are met on a cost-effective basis
  • Improved operational management systems, processes and best practices that guaranteed organizational well-being
  • Catered to clients’ or personnel’s concerns
  • Monitored services standards
  • Made sure working environment maintained access to quality equipment
    Confirmed health and safety regulations are followed
  • Perform quality controls and monitor production KPI’s
  • Worked towards the achievement of company’s strategic and operational objectives
  • Provided guidance to employees
  • Obtains adequate knowledge of organizational effectiveness and
  • operations management 
  • Budget development and oversight experience
  • Familiarity with business and financial principles and practices
  • Working knowledge of budget forecasting and metrics
  • Kept track of staffing requirements and hires new talent as needed to correspond with specific duties and skill sets

 

Key Skills
  • Possession of key competencies, including conflict management, business negotiation, organization and decision-making
  • Highly organized
  • Production and planning skills required
  • Ability to manage time and workload effectively
  • Excellent communication skills, both written and verbal
  • Leadership skills
  • Ability to work in a team environment
  • Strong problem solving skills
  • Strong attention to detail
  • Ability to engage and motivate others
  • Drive to achieve results


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